Remove SweetIM

SweetIM is an adware program that is commonly bundled with other free programs that you download off of the web. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed SweetIM without your knowledge. SweetIM is advertised as a programs that displays coupons for sites you are visiting and competitive prices when you are viewing product pages at sites like Ebay or Walmart. Though this may sound like a useful service, the SweetIM adware can be very intrusive and will display ads whether you want them to or not as well as violate your online privacy by tracking your habits. This adware is designed specifically to make money for it distributor and creator by generating web traffic, collecting sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser. While SweetIM is not a virus, it does exhibit plenty of malicious traits including, browser hijacking, and interfering with your normal experience using the Internet or web browser. Because of these traits, this adware is generally referred to as a PUP, or potentially unwanted program.

SweetIM adware

SweetIM is an ad-supported web browser plugin for Internet Explorer, Firefox and Chrome, and distributed through various monetization platforms during installation. You will see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements that would not normally appear. SweetIM is typically added when you install another free software that has been bundled into the installation of other programs through a download wrapper or bundler. When you these free programs, they will also install SweetIM as well with very minimal consent, if any at all. You should always pay attention when installing software because often, a software installer includes optional installs, such as this SweetIM adware. Be very careful what you agree to install and always opt-out.

SweetIM may also display pop-up advertisements, in-text ads and as you browse the net, it will show coupons and other deals available on many websites. Not only does it hijack the browser and settings, it hijacks visited websites by injecting its own advertising over the web sites ads including Adsense. When installed, the SweetIM browser plugin will display advertising banners on the web pages that you are visiting, stating that they are brought to you by “SweetIM” or “Ads by SweetIM”.

Steps to Remove SweetIM:

This page is a comprehensive guide, which will remove the "SweetIM" adware from your computer, and any other adware programs that might exist on your computer. Start from the first step and once the adware is fully removed you can stop. All the software we recommend below is 100% free and will remove this adware without having to pay.

  • STEP 1: Remove SweetIM with Reason Core Security
  • STEP 2: Reset your browser's home and search pages
  • STEP 3: Cleanup various hijacked shortcuts
  • STEP 4: Remove with AdwCleaner


STEP 1: Remove SweetIM with Reason Core Security

Reason Core Security uses industry-leading technology to detect and remove all traces of malware, adware, PUPs and more. It is important to note that Reason Core Security works hand-in-hand with your existing anti-virus software without any conflict and should be run together. If you already have an anti-virus installed and it is not detecting this adware you can safely run Reason Core Security side-by-side without having to uninstall anything.

  1. You can download Reason Core Security from the below link, its free.
    REASON CORE SECURITY DOWNLOAD (This link will open a new web page)

  2. Once downloaded run it directly from your web browser or by double-clicking on the icon on your desktop or your downloads folder named "reason-core-security-setup.exe" to start the installation of Reason Core Security.

    Reason Core Security Install
  3. When the installation begins, you will see the Reason Core Security Setup which will guide you through the installation process.

    Reason Core Security Setup
  4. Once installed, Reason Core Security will automatically start a quick "welcome" process. When this completes it will run an initial scan which should find this and all additional adware threats on your computer. When it finds it and the scan completes, you will be asked to run a quick or full scan, which we recommend as other malware might be hiding on your computer too.

    Reason Core Security Scan
  5. After the scan you will see SweetIM and other malware, adware and PUPs Reason Core Security has detected. Check all items you want to remove and click the "Remove Checked" button. (Please note that the infections found may be different than what is shown in the image above.)

    Reason Core Security Detected Threats
  6. Reason Core Security will now quarantine all the malicious threats it has found. When removing these threats, Reason Core Security may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.

    Reason Core Security Remove SweetIM
  7. Once your computer has rebooted (only if required), you should be free of all adware and malware. After your computer restarts, you should open Reason Core Security and perform another quick scan to verify that there are no remaining threats. In addition if your web browser was hijacked, Reason Core Security should have fixed and removed the threat as well. Should you have any questions, they offer great customer support as well as an online forum to help remove tricky malware at fourm.reasoncoresecurity.com



STEP 2: Reset Your Browser's Home and Search Pages (Optional)

Depending on the web browsers you have installed and use, please follow instructions for each browser below. Also note, if you followed Step 1 above, Reason Core Security should have removed and reset your browser's home and search engines if they were infected by SweetIM. This step needs to be performed only if your issues have not been solved by the previous steps.

Reset Internet Explorer homepage and search

  1. Open Internet Explore.
  2. Click “Tools”, “Internet Options”,Open “Internet Options” panel.
  3. Click “General” tab.
  4. Delete the homepage link and set a new homepage link,or click "Use blank".
  5. Click “Settings” button in the “Search” area,open “Manage Add-ons” panel.
  6. Choose the search url and click "Remove",then close “Manage Add-ons” panel.
  7. Click “Apply” or “OK” on “Internet Opens” panel to save the changes.
  8. Close and restart Internet Explorer.

Reset Firefox homepage and search

  1. Open Firefox.
  2. Click "Open Menu" on the right-top and click “Options” open “Options” panel.
  3. Click “General” tab.
  4. Delete the homepage link and set a new homepage link. Or click "Restore to Default".
  5. Click "OK".
  6. Choose “Manage Search Engines” in the search list.
  7. Choose the url or "SweetIM" and click "Remove",then click “OK”.
  8. Close and restart Firefox.

Reset Chrome homepage and search

  1. Open Chrome.
  2. Click “Customize and control Google Chrome” in the right-top of the page and click "Setting".
  3. Click “Set pages” link of "On startup" ->delete the homepage link and click “OK”.
  4. Delete the homepage link and set a new homepage link. Or click "Restore to Default".
  5. Click "OK".
  6. Click "Change" link of "Appearance" and delete the homepage link for SweetIM and click "OK".
  7. Click “Manage search engines” and delete the url, then click “OK”.
  8. Close and restart Chrome.



STEP 3: Cleanup Various Hijacked Shortcuts (Optional)

The infected SweetIM PUP may have hijacked your web browser's shortcuts, so in this step we will need to manually clean them by removing any links within the startup argument. Please note, this step is optional as well because it should have been cleaned up in step 1.

  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties. To view the Properties menu for the browser shortcuts pinned to your Taskbar, right-click on the browser shortcut from the Taskbar, then right-click again on the browser icon as see in the below image. Alternatively, you can just Unpin the browser shortcut from your task bar, then you can add it back after you have removed the additional url argument from the original browser shortcut.

    Cleanup Various Hijacked Shortcuts
  2. In the Shortcut tab, in the Target field, remove the url argument for SweetIM which starts with "http". Basically, there should be only the path to the browser's main file and end in .exe such as iexplore.exe, firefox.exe or chrome.exe These are the default shortcut path that should be in your Target box, if there is anything else in there such as a url, you should remove it.




STEP 4: Remove with AdwCleaner (Optional)

The AdwCleaner utility will scan your computer and web browser for malicious files, browser extensions and registry keys, that may have been installed without your knowledge.

  1. You can download AdwCleaner from the below link.
    AdwCleaner DOWNLOAD (This link will open a new web page)

  2. Once you double-click on the icon the AdwCleaner program will open and you will be presented with its start screen as shown below. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

    AdwCleaner Scan
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below. AdwCleaner will now start to search for the SweetIM” files that may be installed on your computer.

  4. To remove the malicious files that were detected in the previous step, please click on the “Clean” button.

  5. To remove the adware programs that were detected in the previous step, please click on the Clean button on the AdwCleaner screen. AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer.

    AdwCleaner Remove
  6. When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.

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